Information for Patients

This section will help you to find out what to expect when coming for an appointment, or treatment at one of our hospitals.

Person Centred Visiting

We understand the importance of encouraging and supporting people to stay connected to the people that matter most in their lives whilst they are in hospital.

In line with this, we are in the process of implementing Person Centred Visiting across our inpatient wards. Person Centred Visiting means that we will work together with patients, family members and staff so our care is in line with the following core principles:

Welcoming

We welcome and encourage the involvement of the people who matter to patients.

Patient Led

We are guided by patients: when the people who matter will visit, how they would like them involved in their care, and when they want to rest.

Partnership

We work in partnership with the people who matter to patients.
 

Flexibility

We have no set visiting times.
 

Respect

We respect peoples’ individual needs and act on an individual basis to ensure the safety, privacy and dignity of all patients. This means there may be times when we need to ask people to leave a clinical area temporarily.

Further information on Person Centred visiting >