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We are very proud of our volunteers who give their time so selflessly to provide support to our patients, staff and visitors. They come from all walks of life, and from youngest to oldest, they make valuable contributions to enhance the services we provide to our patients.

There are lots of reasons why people choose to become a volunteer: to help others, learn new skills, make new friends, improve employment prospects, increase confidence, and become involved in the local community. Over the years, there has been a significant increase in the number of young people who volunteer, however there continues to be a steady number of enquiries received from retired people too, resulting in a healthy mix of skills and experience among our volunteers.  The one thing our volunteers have in common, is the desire to make a difference, and they do!

Some of the roles our volunteers are currently involved in are:

  • Visiting elderly or vulnerable patients while they are in hospital
  • Providing friendship to patients by chatting to them. (Many of our patients have very few visitors; a friendly smile and some time to spend can really make a difference to their day)
  • Assisting with patient satisfaction surveys
  • Providing mentoring/peer support through volunteering, volunteers can often be service users themselves
  • Supporting employability programmes
  • Supporting various health improvement initiatives, some of which focus on recovery and rehabilitation from certain conditions
  • Supporting patients via Health Information Centres
  • Driving patients to clinic appointments
  • Public Partners, Cleaning & Environmental Monitoring Initiatives
  • Members of the patient and carer forum for people with long term conditions
  • Offering a friendly welcome to patients, families and visitors to the hospital and guiding them to where they want to go.

All volunteers must complete the NHS recruitment process, which includes preparation for the role. Once this is complete all we ask for is a 3-4 hour commitment for around a year or more.  We need our volunteers to be reliable and dependable and make that valuable contribution through volunteering to their local community.

Our existing volunteers do a tremendous job by complementing the roles of our paid professionally trained staff and we are very grateful to each and every one of them, who dedicate their time to supporting a range of services across NHS Greater Glasgow & Clyde.

NHSGGC’s Volunteering Policy clearly states that volunteers exist to complement the work of our paid employees; and will not substitute paid employment.

  • All volunteers can be recognised by their NHS uniforms and ID badges
  • All volunteers will receive training, support and supervision appropriate to their role
  • All volunteers are entitled to claim out of pocket travel expenses
  • All volunteers are covered by CNORIS insurance whilst undertaking their volunteering duties