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Covid-19 (Coronavirus)

Information and guidance for public, NHSGGC staff, and community-based services.  Hospital visiting restrictions now in place.

Assisted Conception Service

COVID19 Update 22nd May

Glasgow Royal Infirmary Assisted Conception Service has been permitted by the HFEA to restart treatment.

We are delighted to be able to confirm that Glasgow Royal Infirmary ACS has been given permission by the HFEA to recommence fertility treatments. We are aware many of our patients are keen to commence their treatment and have already been in touch to find out when they can start.
To provide safe and effective treatments in combination with minimising patient and staff risk of Covid 19 we have introduced many changes to our environment and ways of working.
We understand patients are very keen to have specific dates for starting treatment cycles however we need to put processes in place to keep everyone safe.  While we will do all we can to begin your treatment as promptly as possible, the restrictions under which all fertility clinics are now operating mean we will have to monitor the number of cycles carefully which will reduce capacity at this time.
We plan to start treatment with frozen embryo transfers, firstly prioritising patients who were unable to have a fresh embryo transfer and secondly those patients who had a frozen embryo cycle cancelled. We will start contacting these patients from Tuesday 26th of May and where appropriate, make a treatment plan. The next group of patient to be contacted will be those who had a fresh cycle of IVF or ICSI treatment booked and had their treatment paused before egg collection.

We will make contact with you as soon as possible 

If we had to postpone your treatment and you do not receive a call from us straight away, please do not worry, we will contact you as soon as we can.
As we re-commence our services from next week our phone lines will be extremely busy so we would ask for your patience so our teams can speak to as many patients as possible.
We have been working closely with Fertility Network Scotland who you can contact for support, advice or further information.  Telephone: 01294 279162  Mobile: 07411752688
Thank you for your continued patience and understanding


COVID19 Update 15th May

We understand this has been a challenging and distressing time for our patients and would like to reassure you that the clinic is working to ensure all the necessary protocols and procedures are in place to resume services as soon as possible.  

On Monday 18th May 2020 we will submit our application to the Human Fertilisation & Embryology Authority (HFEA) to restart our services.  Following approval from the HFEA clinic staff will begin to contact patients.  Please be assured we will be in touch as soon as possible.

COVID19 Update 6th May
Following the HFEA announcement that IVF clinics can apply to reopen from week commencing 11th May and we would like to update our patients on our current position.
To enable us, and all UK clinics, to satisfy the HFEA criteria for safe opening, we must review and revise our current procedures to reduce the risk of COVID-19 transmission and infection while ensuring the safety of our patients and staff. We are working hard with the Scottish Government and local NHS Health Board to have detailed plans in place for resuming treatment as safely and as timely as we possibly can.    
We appreciate that all patients are very keen to restart their treatment and that this wait is very difficult for you. If we had to postpone your treatment due to the COVID-19 closure, we will contact you directly as soon as we can to provide a timeline and treatment plan.
Please note: currently, we are unable to provide specific dates and timescales for resuming fertility treatments. When we have this information we will update our website immediately with further details.
Further information can be found on the HFEA website

COVID19 Update 21Apr20

Many of the GRI ACS staff (Doctors, Nurses, Scientific Staff & Admin) have been redeployed within NHS Greater Glasgow & Clyde to support critical areas during this COVID19 pandemic.
However there is a small number of core staff available to answer queries, please contact us on 0141 211 5673 if required. Due to the lower level of staff on hand please leave a message with your details and we will contact you as soon as we can.
In light of the dynamic and changing nature of the situation and the guidance from government, unfortunately, we are unable to provide details or dates as to when we will be able to restart treatment cycles. There may be further changes to our service provision and if so we will let you know about these as soon as possible. 
We are closely monitoring the situation, taking guidance and working together with the HFEA, BFS (British Fertility Society) and ARCS (Association of Reproduction Clinical Scientists) to enable us to provide treatment as soon as it is safe to do so.
A core team of staff within the unit are currently working to ensure the clinic will be ready to reopen and offer treatment as soon we are permitted.
We recognise and understand that the coronavirus pandemic and its impact on the deferral of treatment is a very difficult and unsettling time for you. You may feel a sense of loss at not being able to proceed with your treatment at this time, feelings of being alone and uncertain about the future. We therefore, wish to continue to prioritise and support you at this time by offering video conferencing and telephone support with the fertility counsellors. 

In order to make a video conferencing or telephone appointment for counselling please contact us, copying us both into the email addresses detailed below. Please provide us with brief details about yourself along with your mobile number, so that we can call you to arrange a suitable appointment.
Fertility counsellors: [email protected] and [email protected]


Unfortunately due to the current COVID19 pandemic we have taken the difficult decision to stop assisted conception treatment with immediate effect at the Glasgow Royal Infirmary.

Guidance has been taken from NHS GGC Scotland, Scottish Government & European Society for Human Reproduction and Embryology (ESHRE) to postpone treatment and ensure patient safety.

Those due to have treatment at our unit will be personally contacted by telephone and advised next steps, due to the high volumes of calls this may take some time, please accept our apologies.

Updates regarding resumption of the ACS services will be published on the website or you may receive a telephone call in due course.

Please be aware waiting lists positions will not be affected and all patients will resume treatment from the point of cancellation.

Please be aware that it is likely we will not be fully staffed at all times and may be deployed to other critical areas within the NHS due to resourcing pressures.

If you need to speak to a member of staff please call 0141 211 5673 and leave a voicemail, we will contact you as soon as possible.

Please do not attend unless you have been asked to or an appointment has been pre-arranged and we ask you attend alone.


For support throughout this period please access ACS counselling service who have moved to using video conferencing and telephone support or use services offered by Fertility Network at


Our Counsellors

Alison Elliot Fertility Counsellor

Email: [email protected]

Lesley Miller Fertility Counsellor

Email: [email protected]

As per Public Health Guidelines please self isolate for 7 days:

    • if you have an acute respiratory infection (with at least one of the following symptoms: fever, cough, shortness of breath);
    • or you have been in the previous 14 days in a country with community transmission of the virus according to the CDC;
    • or you have been in close contact with a confirmed case of Covid-19;
    • or you have been in a  hospital where COVID19 patients are hospitalized,If you have symptoms of COVID-19Phone your GP or NHS 24 (111) if your symptoms:
    • If you've developed a new continuous cough and/or a fever/high temperature in the last 7 days, stay at home for 7 days from the start of your symptoms even if you think your symptoms are mild.
    • are severe or you have shortness of breath
    • worsen during home isolation
    • have not improved after 7 days
    • You should also phone your GP or NHS 24 (111) if you develop breathlessness or it worsens, especially if you:
    • are 60 years old or over
    • have underlying poor health
    • have heart or lung problems
    • have a weakened immune system, including cancer
    • have diabetes
    • If you have a medical emergency, phone 999 and tell them you have COVID-19 symptoms.

Welcome to the website of the Assisted Conception Service, Glasgow Royal Infirmary

The Assisted Conception Service at Glasgow Royal Infirmary is a brand new state of the art facility providing assisted conception services to patients throughout the West of Scotland. The service has operated since 1983 but now benefits from a multi-million pound investment enabling the delivery of the latest innovative assisted conception technologies in modern purpose built accommodation.

The service treats NHS funded patients and those who choose to self fund via the Glasgow Royal Fertility Clinic.

All treatments we provide are NHS services and are individually tailored to meet your needs. In addition, in partnership with the Glasgow Royal Fertility Clinic, we provide services for those who wish to consider self funding their treatment. For more details, please visit the website at

Please browse our pages for more information about the services we offer.

You can also take a virtual tour of the ACS department.